Service Commitment

Carlton Packaging operates to the following service standards.

  • 100% commitment to fulfil our customers’ expectations in every respect
  • An office based dedicated account manager will look after the day to day running of your account, to ensure that everything runs smoothly
  • Fast delivery service
  • Site visit within 24 hours in the unlikely event of a problem, query etc.
  • One consolidated monthly invoice if required
  • Reporting service as required i.e. product usage, packaging weights etc.
  • Full consignment stock service available with PSP.
  • And always – simple, honest, on-time, quality.

Carlton Packaging LLP will ensure that our customers are given a hassle free, 100% quality service which is second to none – consistently loads smarter.

We’re 100% operational, ensuring your essential operations can keep running!

During these unprecedented times, our customers are still providing consumers with essential goods and we are committed to supporting this.  We have adapted how we work to maximise the safety and wellbeing of our staff whilst continuing to offer smarter packaging materials for fulfilment operations throughout UK and Europe exactly as needed. Our customers are fulfilling vital supplies to keep Europe running, and we’re here for you.


High stocks, fast delivery and personal service as usual!